We are HardwareDirect, a distributor of quality cabinet hardware for your home. Whether you need knobs, handles, drawer slides, hinges or other cabinet hardware, HWD is here to help put the finishing touches on your kitchen & bath renovation.
PO Box 431
Hickory, NC 28602
Monday-Thursday 8:00 a.m. to 3:00 p.m.
Friday 8:00 a.m. to 12:00 p.m.
We ship items within 1 business day after payment is cleared.We reserve the right to charge the shipping fee again for returned items due to wrong address supplied by buyer. Any non-received items caused by invalid address is not covered in our full refund or replacement policy.
Return & Refund Policy
We stand behind our products. Please notify us of an issue within 14 days after receiving the items.Buyer is responsible for return shipping cost for refund or exchange unless it is a result of our mistake (e.g., you received a wrong item).Return items must have all the original packaging and accessories. Please contact us before returning any items.Any NON-Seller mistake returns for refund are subject to 20% re-stocking fee.Buyer is responsible for the resend shipping cost for any NON-Seller mistake returns for exchange.Refund or exchange will be issued only after we received the returned items.